Most engineering incidents are not in one tool. Sagy follows the trail across conversations, tickets, code changes, docs, and prior decisions so engineers start with evidence instead of scattered tabs.
A Slack thread, Jira ticket, GitHub issue, or customer escalation becomes the investigation starting point. Sagy extracts symptoms, services, users, timestamps, and suspected systems.
The agent checks Jira history, GitHub commits, pull requests, linked docs, and prior incident memory to find previous fixes, recent regressions, and related work.
Instead of sending an engineer into scattered tabs, Sagy prepares a concise investigation packet with the likely path, source links, open questions, and a recommended next step.
Once the engineer validates the answer, the path becomes reusable memory for future incidents across the same stack and connected tools.
