馃弳Finalist, Belgium Startup Awards 2026路Backed by Start it @KBC Accelerator
馃弳Finalist, Belgium Startup Awards 2026路Backed by Start it @KBC Accelerator
馃弳Finalist, Belgium Startup Awards 2026路Backed by Start it @KBC Accelerator
馃弳Finalist, Belgium Startup Awards 2026路Backed by Start it @KBC Accelerator
Sagy

Platform

AI workflow agents that execute and learn.

Sagy helps teams map workflows, execute them with AI agents, and keep proven paths available for the next support issue, engineering investigation, or operational problem.

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HomeSee how Sagy helps teams execute and improve complex workflows.Incident Investigation AgentGather evidence across tools and surface the next action faster.Engineering MemoryPreserve decisions, fixes, and investigation paths automatically.Sagy in ActionFind the Sagy page that matches your team鈥檚 use case.

Use Cases

Start with the use case, not the label.

Start with a service investigation if needed, then move into sales and support, embedded systems, or production workflows once the right agent opportunities are clear.

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Services First

Investigation ServicesWork with Sagy to investigate your current issues first, then decide which workflows should become agents.

Sales & Support

Incident Investigation AgentExample use case for turning inbound issues into structured investigations.Investigator DemoExample walkthrough of a support or escalation workflow.

Embedded Systems & Devices

Firmware ReproductionExample use case for reducing setup time before embedded debugging starts.Hardware Investigation AgentExample use case for device, lab, and embedded investigation workflows.Wireless Networking AgentExample use case for networking devices and field debugging workflows.

Production & Regulated Operations

Production Line Support AgentSimple use case for troubleshooting production lines with access to procedures, support context, and prior incidents.TelecommunicationsExample use case for production networking and connected-device operations.Avionics & AerospaceExample use case for safety-critical embedded and certification-heavy workflows.Medical DevicesExample use case for regulated device investigation and documentation workflows.

Workflow Foundations

Tool IntegrationsSee the tool layer that supports Sagy use cases.Confluence AlternativeExample of how Sagy can keep workflow knowledge alive without stale wiki pages.

Learn

Practical guides for engineering investigation.

Read focused content on MTTR, root-cause workflows, customer bugs, embedded reproduction, and secure AI agents for engineering teams.

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Security & DeploymentReview private deployment, human approval, auditability, and access control.Blog IndexRead practical articles for engineering teams investigating complex issues.Reduce MTTRLearn how repeatable incident investigation lowers resolution time.Root-Cause WorkflowFollow a source-backed workflow for engineering root-cause analysis.Slack Jira GitHub IncidentsConnect conversations, tickets, and code changes during incidents.Customer Bug WorkflowTurn customer reports into structured engineering investigations.Incident KnowledgeSee how AI agents preserve fixes, evidence, and decisions.Embedded Bug ReproductionLearn why reproducing customer bugs can take days before debugging begins.Static Knowledge BasesSee why static docs miss the decisions engineers need during incidents.Purpose-Built AgentsUnderstand why focused agents outperform generic assistants for engineering work.

Company

Company, hiring, and policy pages.

Learn who is building Sagy, how we handle data, and where we are hiring.

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TeamMeet the team building Sagy for engineering organizations.CareersExplore opportunities to help build the AI investigation layer.PrivacyUnderstand how Sagy handles customer information and product data.
Available now 路 Medical Devices

The AI agent for medical device teams.

Embedded firmware, instrument software, and software as a medical device. Sagy's agent already understands IEC 62304, the safety standards, the clinical interfaces, and the failure modes you investigate, then it learns your QMS, your risk file, and your reproduction workflow.

Schedule a demoSee what it already knows

Explore related pages: Hardware & Embedded Agent 路 Security & Deployment

The problem

The bug is one thing. The documentation is everything.

Medical device engineering carries a regulatory burden that ordinary software never sees. A complaint or field issue means an engineer has to recover the exact released build, recreate the instrument or bench setup, reproduce a condition that may be intermittent and patient-specific, and tie it back through requirements, risk controls, and verification, while keeping the traceability your QMS and auditors expect. Most of that time is mechanical: context recovery, setup, reproduction, and documentation.

The work is slow, repetitive, and unforgiving of gaps. Sagy's medical device agent is built to absorb the operational load around reproduction and investigation, so your engineers spend their time on the clinical and engineering judgment that matters, not on rebuilding the bench and re-deriving context.

Preloaded domain knowledge

Not knowledge it has to discover. The starting point.

Out of the box, the medical device agent is preloaded with deep domain knowledge that generic AI tools simply do not have.

Standards & regulation

  • IEC 62304 software lifecycle, safety classes A/B/C
  • ISO 13485 QMS, ISO 14971 risk management
  • IEC 62366-1 usability engineering
  • FDA 21 CFR 820 (QSR), 510(k), PMA, De Novo
  • EU MDR / IVDR, technical documentation
  • FDA premarket & postmarket cybersecurity (SBOM)

Safety & electrical

  • IEC 60601-1 general safety, 60601-1-2 EMC
  • IEC 60601-1-8 alarm systems
  • IEC 61010 lab & IVD equipment safety
  • Means of patient/operator protection (MOPP/MOOP)
  • Leakage current, isolation, defibrillation protection
  • Single-fault safe design and risk controls

Clinical interfaces & data

  • DICOM imaging objects, services, conformance
  • HL7 v2.x, HL7 FHIR, IHE profiles
  • IEEE 11073 (PHD) device interoperability
  • POCT1-A point-of-care connectivity
  • EHR/EMR integration patterns
  • PHI handling, HIPAA, audit logging

Embedded platforms

  • Arm Cortex-M / Cortex-A, safety MCUs
  • FreeRTOS, Zephyr, SafeRTOS, embedded Linux
  • MISRA C / C++, static analysis, coverage tooling
  • BLE, WiFi, USB, CAN device connectivity
  • Bootloaders, secure boot, firmware update integrity

Device classes

  • Patient monitors and telemetry
  • Infusion pumps and drug delivery
  • Ventilators and respiratory devices
  • IVD / diagnostic analyzers
  • Imaging systems and modalities
  • Software as a Medical Device (SaMD)

Common failure patterns

  • Intermittent, patient- or sample-specific anomalies
  • Alarm logic and false-alarm/missed-alarm conditions
  • Sensor drift, calibration, and measurement accuracy faults
  • Connectivity and HL7/DICOM message-handling errors
  • Watchdog resets, memory issues, long-run stability
  • Risk-control gaps and traceability surfaced during investigation
What it does for your team

Runs on your bench. Connects to the real device.

The agent runs on the engineer's workstation in your environment and connects to the instrument through serial, USB, SSH, or your existing test setup, with PHI and IP staying inside your boundary.

Reproduces complaints and field issues

Reads the complaint or CAPA-linked report, recovers prior context from your messaging tool, version control, and issue tracker, identifies the exact released build, sets up the bench, runs the reproduction steps, and retries across known failure patterns, then delivers a structured report with logs and a first hypothesis.

Traces issues to requirements and risk

Connects the anomaly to the relevant code, the requirements it implements, and the risk controls and verification that cover it, surfacing traceability gaps and suspect commits without the engineer manually walking the DHF, the repo, and the risk file.

Guards against regressions

When a new build is ready, the agent runs a pre-configured suite of reproduction workflows against your library of historical issues, catching regressions in known failure modes before they reach formal verification.

Preserves investigation knowledge

Every investigation becomes part of Sagy's memory, with the full trace, logs, and resolution, supporting consistent documentation and giving the next engineer the reasoning instead of a cold start.

How it learns your team

The domain knowledge is the start. Your QMS is the value.

1

Your bench and reproduction setup

Encoded as a Sagy Skill once, then run consistently: how you power the instrument, load the build, apply test inputs, and capture evidence.

2

Your configuration and release management

The agent matches builds against your CM system and device records, with your part numbers and release conventions.

3

Your verification and risk conventions

How your team structures test protocols, links them to requirements and risk controls, and documents results. The agent follows your procedure and respects your traceability.

4

Your complaints and historical issues

Every complaint, investigation, and engineering discussion becomes part of the agent's memory. The more your team uses Sagy, the faster it recognizes patterns specific to your device.

5

Your codebase

The agent knows your repos, your branch and baseline conventions, and which commits to suspect when an issue appears.

Who this is for

Built for teams shipping regulated medical devices.

If your engineers spend a meaningful chunk of their week on complaint reproduction, bench setup, context recovery, or traceability and documentation work, this agent is built for you.

Patient monitoring & telemetry vendorsInfusion pump & drug-delivery makersVentilator & respiratory device teamsIVD & diagnostic analyzer manufacturersMedical imaging system vendorsSoftware as a Medical Device (SaMD) teamsSurgical & therapeutic device makersConnected health & remote monitoring vendors
Why us

Built by engineers who lived this problem.

Years inside embedded, regulated engineering, watching the same operational drag play out: reproduction, bench setup, context recovery, and documentation eating the days that should go to engineering judgment. The medical device agent isn't a generic AI tool with a marketing skin, it's a domain-specific agent shaped by real work, preloaded with the standards and interfaces your team lives in.

We're working with a small number of design partners to push this further. If you build medical devices for a living and the work described on this page sounds painfully familiar, we should talk, including about deployment that fits your privacy and compliance requirements.

Design partner program

Talk to us about becoming a design partner.

We're deliberately taking on a small number of teams to make sure each one gets a deeply tailored agent.

Schedule a demow.golli@sagy.ai
Frequently asked

Questions, answered.

Ready to test Sagy?

Schedule a demo for one of your high-value workflows.

Bring a real support issue, engineering investigation, or production problem. We can start by helping investigate it as a service, then map the workflow and turn what works into reusable operational knowledge and agents.

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sagy

AI workflow agents for teams running complex support, engineering, and operations work.

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